On-screen Help is contextually aware of which GUI page you are currently viewing and will provide you with help relevant to the display. To access the online help, click on the link in the left hand window of the GUI and help will appear for the page that you are on.

User Manuals are provided on the CD that was supplied with your product. Included on the disk is all the information you require for configuring and setting up your Bridgeworks product. We know that disks disappear so you can find the online version with just a click.

If you need further help, then we have a series of How to videos showing you the configuration and set-up for your Bridgeworks product.

Not sure you have the latest software? Then all the software is provided in the download section.

Got a question that you need answering? Our FAQ’s (Frequently Asked Questions) have been evolved over a range of topics that may answer your question.

We don’t just say we want to hear from you, we really do. We have now added a forum to our support capabilities that is regularly viewed by our team of gurus to ensure that you are assisted at all times.

You just want to speak to us? Then please feel free to call us on +44 1590 615 444

Or complete the email support request here.

Not sure of the serial number? This can be found by logging into the GUI of your Bridgeworks product and clicking on the System Information icon. The serial number is in the table at the top of the page.

Can’t find the IP address or hostname of your product? LANScan is our Bridgeworks network-enabled device locator for locating the Bridgeworks product on your network. It is included on the CD you received with the product. For speed you will find it in the download section. Instructions on how to use it are in the manuals also available to download.

Bridgeworks have looked at the problem of data movement and come at it from an entirely new perspective. In mastering the rules of data movement over distance, Bridgeworks have now broken them to provide you with the ability to move significant volumes of business critical data in real time removing unacceptable time lags, that risk failure, delay or presents major costs to your business.